Effective Date: [Insert Date]

Thank you for shopping at Prakruti Aura! We are committed to delivering your order in a timely and secure manner. Please review our shipping and delivery policies below.

1. Shipping Coverage

We currently ship orders across India. For international delivery requests, please contact our customer support team before placing your order.

2. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• You will receive a confirmation email or SMS once your order has been shipped, including tracking details (if applicable).

3. Delivery Time

• Standard Delivery (India): 4–7 business days depending on your location.
• Remote Areas: Delivery may take a little longer (up to 10 business days).

Note: Delivery times are estimates and may vary due to factors beyond our control (e.g., courier delays, weather, local disruptions).

4. Shipping Charges

• Free Shipping on orders above ₹[insert minimum order value].
• For orders below ₹[insert minimum order value], a flat shipping fee of ₹[insert fee] will apply (visible at checkout).

5. Order Tracking

Once your order is shipped, we will send you a tracking number via email or SMS. You can track your package using the courier partner’s tracking system.

If you face any issues with tracking or have concerns about your delivery, feel free to contact us at [insert contact email or phone number].

6. Delivery Partners

We work with trusted delivery partners to ensure your products reach you safely and on time. Please ensure that the shipping address and contact details you provide are accurate to avoid delays.

7. Undelivered or Returned Orders

If a package is returned to us due to an incorrect address, multiple failed delivery attempts, or refusal to accept the package, we will contact you to arrange reshipment. Additional shipping charges may apply.

8. Delays & Disruptions

While we do our best to meet the stated delivery timelines, certain situations (such as natural disasters, lockdowns, or strikes) may cause delays. We will keep you informed if there are any major disruptions.

9. Contact Us

For any shipping or delivery-related queries, please reach out to:

Prakruti Aura
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Website: https://prakrutiaura.com/